| Entry Date | Source | Link | Source Type | Domain | Subdomain1 | Subdomain2 | Key Points | Citns |
| 2023-12-28 | Baumol WJ, Ferranti D de, Malach M, Pablos-Mendez A, Tabish H, Wu LG. The Cost Disease: Why Computers Get Cheaper and Health Care Doesn't. Yale University Press; 2013. | Link | Book | Systems | Organisations - hospitals | Health economics | A readable account in which Baumol points out that in common with education and the performing arts healthcare costs have risen much more steeply than CPi and the manufacturing industries, and argues that this 'cost disease' arises because of difficulty in reducing labour costs by increasing productivity. Despite his (correct) prediction that costs would continue to rise disproportionately as they have he seemed to be optimistic that gains in general productivity will be able to accommodate continued services | |
| 2023-12-28 | Berwick DM. The John Eisenberg Lecture: Health Services Research as a Citizen in Improvement. Health Services Research. 2005;40(2):317-336. | Link | Review /Overview | Groups | Organisations - hospitals | Practice improvement | An overview of the state of the art of health service improvement as it then was that is worthy of attention if only for a remarkable figure showing the complete absence of any correlation between the standardized mortality for a set of common conditions and the cost of care in a large number if USA hospitals with a 4 fold variation between the lowest and highest costs and mortalities | 48 |
| 2023-12-28 | Bismark MM, Spittal MJ, Gurrin LC, Ward M, Studdert DM. Identification of doctors at risk of recurrent complaints: a national study of healthcare complaints in Australia. BMJ quality & safety. 2013;22(7):532-540. | Link | Empirical study | Groups | Doctors | Behaviour - aberrant | A national study of complaints against doctors showing that a small proportion accounted for the majority of complaints and that the likelihood further complaints is predicable from past histories. | 171 |
| 2023-12-28 | Boyce MB, Browne JP, Greenhalgh J. Surgeon's experiences of receiving peer benchmarked feedback using patient-reported outcome measures: a qualitative study. Implementation Science. 2014;9:84. | Link | Empirical study | Groups | Doctors | Patient reported outcomes | Survey of attitudes of surgeons to receiving feedback from patient reported outcomes . Probably unsurprisingly this varied and could be classified into one of three groups - Advocates, Converts ans Sceptics | 53 |
| 2023-12-28 | Braithwaite J, Runciman WB, Merry AF. Towards safer, better healthcare: harnessing the natural properties of complex sociotechnical systems. Quality and Safety in Health Care. 2009;18(1):37-41. doi:10.1136/qshc.2007.023317 | Link | Review /Overview | Systems | Organisations - hospitals | Complex adaptive systems | A shorter overview of the white paper by Braithwaite and colleagues of the mechanism and impact of the complex adaptive systems in healthcare organisations | 230 |
| 2023-12-28 | Braithwaite J, Churruca K, Ellis LA, et al. Complexity science in healthcare. Aspirations, approaches, applications and accomplishments A white paper Sydney, Aust: Australian Institute of Health Innovation, Macquarie University. Published online 2017. | Link | Report /White paper | Systems | Organisations - hospitals | Complex adaptive systems | A readable and comprehensive account of the mechanism and impact of the complex adaptive systems that are a large part of the difficulty in managing in healthcare organisations and that are often poorly understood | 276 |
| 2023-12-28 | Braithwaite J, Westbrook MT, Hindle D, Iedema RA, Black DA. Does restructuring hospitals result in greater efficiency-an empirical test using diachronic data. Health Services Management Research. 2006;19(1):1-12. | Link | Empirical study | Groups | Organisations - hospitals | Restructuring | A survey of 20 Australian hospitals to assess whether those that had undergone major organisational restructuring achieved the anticipated gains in efficiency. In short, they did not. | 85 |
| 2023-12-28 | Brown JS, Duguid P. Organizational learning and communities-of-practice: Toward a unified view of working, learning, and innovation. Organization science. 1991;2(1):40-57. | Link | Theory /Hypothesis | Groups | Communities of practice | Learning - organisational | A lengthy and detailed but important and much quoted review-hypothesis about the important differences between, to use Argyles nomenclature, espoused theories of how work should be done compared with the theories in action of how work actually gets done in practice. Uses work of photocopier technicians as an example but many of the circumstance and instances are reminiscent of the differences in work practices and mindsets between clinicians and healthcare managers | 15,567 |
| 2023-12-28 | Buckingham M. First, Break All the Rules?: What the World's Greatest Managers Do Differently. Simon & Schuster; 2000. | Link | Book | Groups | Staff | Management | A detailed account of a large Gallup survey of many public and commercial organizations to work out how to attract and keep the best staff. In essence a 12 point check list is the key - a list that contains a few questions that might not be expected. A useful checklist for all managers. | |
| 2023-12-28 | Burns CM, Bennett CJ, Myers CT, Ward M. The use of cusum analysis in the early detection and management of hospital bed occupancy crises. Medical journal of Australia. 2005;183(6):291. | Link | Empirical study | Systems | Systems dynamics | Stock and flow | A study confirming the value of a form of statistical process control in monitoring and management the seasonal variations in the flow of patients through hospitals and consequent pressure on bed stocks and staff workloads | 44 |
| 2023-12-28 | Carrre S, Gottman JM. Predicting divorce among newlyweds from the first three minutes of a marital conflict discussion. Family Process. 1999;38(3):293-301. | Link | Empirical study | Individuals | In general | Communication | A study of conversations between couples, a few minutes of which predicted the future course of their marriages.This form of analysis has been used to a limited extent to assess communications between doctors and patients but deserves wider application. | 412 |
| 2023-12-28 | Cohen WM, Levinthal DA. Absorptive capacity: A new perspective on learning and innovation. Administrative science quarterly. 1990;35(1):128-152. | Link | Theory /Hypothesis | Groups | Organisations | Learning | The usually and much cited origin of the processes whereby individuals ans organizations do or don't succeed in importing and using new information | 52,723 |
| 2023-12-28 | Dekker S. Drift into Failure: From Hunting Broken Components to Understanding Complex Systems. Ashgate Pub.; 2011. | Link | Book | Systems | Complex adaptive systems | Failure | A comprehensive and instructive tour of the causes of failures in a wide range of industries including healthcare with a focus upon the multiplicity of interactive factors the contribute as part of the complex adaptive systems that need to be better understood and managed | |
| 2023-12-28 | Edmondson AC. Learning from failure in health care: frequent opportunities, pervasive barriers. Quality and Safety in Health Care. 2004;13(suppl 2):ii3. | Link | Empirical study | Groups | Nurses | Learning - organisational | An exploration through comparison of different organizational cultures and (nursing) management practices of which systemic issues promote or inhibit learning from mistakes. Quote " ...This article describes two powerful organisational factors that inhibit collective, shared, systematic learning from failure in health care. Organisational cultures lacking psychological safety for speaking up about ambiguous, small issues of potential concern (as opposed to large issues of obvious concern) and an overarching work design that emphasises production pressure and worker independence inhibit organisational learning from failure...." . An important paper for nursing management | 664 |
| 2023-12-28 | Edmondson AC. Learning from mistakes is easier said than done: Group and organizational influences on the detection and correction of human error. The Journal of Applied Behavioral Science. 2004;40(1):66-90. | Link | Empirical study | Groups | Nurses | Error | An important study of the reporting and management of drug administration errors by nurses. Contrary to the authors' expectations, more errors were found in hospitals with more supportive nursing management. This led the belief that this reflected a higher reporting rather than a higher occurrence rate reflecting a healthier low fear organizational culture and management practices | 1,398 |
| 2023-12-28 | Fisher ES, Wennberg DE, Stukel TA, Gottlieb DJ, Lucas FL, Pinder EL. The implications of regional variations in Medicare spending. Part 1: the content, quality, and accessibility of care. Annals of internal medicine. 2003;138(4):273-287. | Link | Empirical study | Systems | Patients | Value based healthcare | High spending (USA Medicare) regions had greater utilization of physician services but no better quality of care | 2,043 |
| 2023-12-28 | Fisher ES, Wennberg DE, Stukel TA, Gottlieb DJ, Lucas FL, Pinder EL. The implications of regional variations in Medicare spending. Part 2: health outcomes and satisfaction with care. Annals of internal medicine. 2003;138(4):288-298. | Link | Empirical study | Groups | Patients | Value based healthcare | High spending (USA Medicare) regions had greater utilization of physician services but no better outcomes and no more patient satisfaction with the care provided. | 1,697 |
| 2023-12-28 | Fortin M, Dionne J, Pinho G, Gignac J, Almirall J, Lapointe L. Randomized controlled trials: do they have external validity for patients with multiple comorbidities? The Annals of Family Medicine. 2006;4(2):104. | Link | Theory /Hypothesis | Groups | Patients | Evidence based practice | Study showing that the results of carefully controlled randomized trials do not easily translate in implementation in general practice because of frequent comorbidities that would have caused them to be excluded from the relevant trials | 380 |
| 2023-12-28 | Fowler FJ, Gallagher PM, Anthony DL, Larsen K, Skinner JS. Relationship between regional per capita Medicare expenditures and patient perceptions of quality of care. Jama. 2008;299(20):2406-2412. | Link | Empirical study | Groups | Patients | Value based healthcare | No positive relationship was found between costs of care and patients perceptions of quality of care (USA Medicare) in fact for some variables there was an inverse relationship | 94 |
| 2023-12-28 | Gabbay J, Le May A. Practice-Based Evidence for Healthcare: Clinical Mindlines. Routledge; 2011. | Link | Book | Groups | Doctors | Practice-based evidence | Detailed account of an ethnographic study of how general practitioners make decisions - mostly through the 'mindlines'of practice based evidence more often the more rigorous but often inapplicable methods and requirements of evidence based practice |