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Entry Date
2023-12-28
Source
Kaplan RS, Norton DP. The Balanced Scorecard : Translating Strategy into Action. Harvard Business School Press; 1996.
Link
Link
Source Type
Book
Domain
Groups
Subdomain1
Organisations
Subdomain2
Performance measurement
Key Points
An early and simple but still relevant and valuable 4 quadrant schema for measuring key dimensions of performance in an organisation including healthcare services
Citns
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