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Entry No
10
Source
Hickson GB, Pichert JW, Webb LE, Gabbe SG. A complementary approach to promoting professionalism: identifying, measuring, and addressing unprofessional behaviors. Academic Medicine. 2007;82(11):1040.
Source link
Link
Source Type
Empirical study
Main Domain
Individuals
Sub-domain 1
Doctors
Sub-domain 2
Behaviour - aberrant
Key Points
A comprehensive and well validated model for addressing disruptive behaviour in medical staff. It uses specific training for staff delivering a program with a 4 four level graduated intervention : 1 informal conversations for single incidents,2 non-punitive “awareness” interventions when data reveal patterns, 3 leader-developed action plans if patterns persist, and imposition of disciplinary processes if all else fails
Citns Jan 24
413
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