51
Brown JS, Duguid P. Organizational learning and communities-of-practice: Toward a unified view of working, learning, and innovation. Organization science. 1991;2(1):40-57.
Theory /Hypothesis
Groups
Communities of practice
Learning - organisational
A lengthy and detailed but important and much quoted review-hypothesis about the important differences between, to use Argyles nomenclature, espoused theories of how work should be done compared with the theories in action of how work actually gets done in practice. Uses work of photocopier technicians as an example but many of the circumstance and instances are reminiscent of the differences in work practices and mindsets between clinicians and healthcare managers
15,567