Entry Date | 2023-07-09 |
Source | Hickson GB, Pichert JW, Webb LE, Gabbe SG. A complementary approach to promoting professionalism: identifying, measuring, and addressing unprofessional behaviors. Academic Medicine. 2007;82(11):1040. |
Link | Link |
Source Type | Empirical study |
Domain | Individuals |
Subdomain1 | Doctors |
Subdomain2 | Behaviour - aberrant |
Key Points | A comprehensive and well validated model for addressing disruptive behaviour in medical staff. It uses specific training for staff delivering a program with a 4 four level graduated intervention : 1 informal conversations for single incidents,2 non-punitive “awareness” interventions when data reveal patterns, 3 leader-developed action plans if patterns persist, and imposition of disciplinary processes if all else fails |
Citns | 413 |