| Entry Date | 2024-04-02 |
| Source | Pringle M, Wilson T, Grol R. Measuring "goodness" in individuals and healthcare systems. BMJ: British Medical Journal. 2002;325(7366):704. |
| Link | Link |
| Source Type | Review /Overview |
| Domain | Groups |
| Subdomain1 | Staff - healthcare |
| Subdomain2 | Performance measurement |
| Key Points | An interesting overview of the principles of performance measurement in health care with a list of 12 attributes to be taken into account. Gives an important warning about not holding staff accountable for indicators over which they have no control: Quote: “If the person or organisation is being measured feels (or is) powerless to influence the indicator,inappropriate measurement can also lead to de-motivation, dysfunction and crisis” |
| Citns | 129 |